Website Terms of Use

Website only. These Terms apply only to the public vaultfy.ai website. They do not govern an app account, membership, payment, booking, purchase or concierge instruction. Separate terms are presented before a person enters into any such arrangement.

These Website Terms of Use form an agreement between you and VAULTFY AI TRADING CO LTD, registered in England and Wales under company number 17156633, with registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom ("Vaultfy", "we", "us" or "our").

By accessing or using vaultfy.ai (the "Website"), you agree to these Terms. If you do not agree, do not use the Website.

1. Website Scope

1.1 The Website is a public information and marketing site. It describes the Vaultfy brand and may provide links to an app store, waiting list, request-access page or contact channel. It is not a web application and cannot itself be used to hold an account, instruct a concierge, make a booking, buy goods or services, or make a payment.

1.2 Any app, membership, booking, purchase, payment or other service is governed by the separate terms and privacy information shown for that service before you commit. If these Website Terms conflict with those service-specific terms, the service-specific terms govern that service.

1.3 You must be at least 18 to submit a membership or service enquiry. A parent or guardian may browse the Website for general information, but the Website and Vaultfy consumer services are not directed at children.

2. Information, Invitations and Enquiries

2.1 Website content is general information. It is not a binding offer, promise of availability, professional advice or guarantee that any person will be admitted to, eligible for or able to obtain a service.

2.2 An invitation, expression of interest, waiting-list entry, app download or contact-form submission does not create a membership, agency relationship, booking or other paid contract. A contract is formed only through the separate confirmation and acceptance process stated for that transaction.

2.3 Descriptions, examples, destinations, response times, partner-network figures, images and other promotional material may change. We take reasonable care with Website content but you should verify material information in the relevant app, quote, confirmation or contracting party's terms before acting or committing money.

2.4 We are not obliged to accept, pursue or respond to an enquiry. We may request additional information through a secure channel before discussing a service.

3. Acceptable Use

You may use the Website for lawful personal or legitimate business-information purposes. You must not:

• Breach any law, regulation or third-party right;
• Impersonate another person or submit false, misleading, abusive or unlawful material;
• Introduce malware, attack, overload, probe or attempt to bypass Website security;
• Scrape, harvest, index or copy the Website at scale without written permission;
• Reverse engineer Website technology except where a non-excludable law permits it;
• Use Website content or data to train, test or build a competing product or model without written permission; or
• Use the Website to send unsolicited promotions, fraudulent requests or prohibited goods or services.

We may block or restrict access where reasonably necessary to protect the Website, users, our rights or legal compliance.

4. Information You Submit

4.1 You confirm that information submitted through the Website is accurate, lawful, relevant to the enquiry and provided with any authority required. Do not submit full payment-card details, security codes, passwords, wallet credentials, identity documents or sensitive personal information through the public contact form.

4.2 You retain ownership of material you submit. You permit us to receive, store, copy and communicate it only as reasonably necessary to assess and respond to the enquiry, protect the Website and comply with law, in accordance with the Website Privacy Notice.

4.3 If you provide information about another person, you must have a lawful basis and authority to do so and, where appropriate, make the Website Privacy Notice available to them.

5. Intellectual Property

5.1 The Website, Vaultfy and ALFRED names and branding, layout, software, text, graphics, audiovisual material and other content are owned by us or our licensors and protected by intellectual-property laws.

5.2 We grant you a limited, revocable, non-exclusive, non-transferable right to view the Website and make a reasonable personal copy for information. No other right or licence is granted.

5.3 You may not reproduce, republish, sell, licence, commercially exploit, alter, frame or remove notices from Website content without prior written permission, except where law expressly permits it.

6. Third-Party Links and References

6.1 The Website may link to app stores, social platforms and other third-party sites. A link does not mean that we control or endorse the third party. Third-party sites have their own terms, privacy notices and security practices.

6.2 References to categories of providers, locations, brands or experiences are illustrative unless expressly stated otherwise. We do not publish a complete supplier network on the Website. The identity and contractual role of any relevant provider will be disclosed through the applicable service process when required.

7. Website Availability and Security

7.1 We may change, suspend or withdraw any part of the Website without notice. We do not promise that it will always be available, uninterrupted, error-free or compatible with every device.

7.2 We use reasonable measures to protect the Website, but internet transmission is not completely secure. You are responsible for your own device, browser, connection and security controls.

7.3 We may provide updates or support at our discretion. Nothing on the Website requires us to preserve a particular design, feature or piece of content.

8. Disclaimers and Liability

8.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of a right that cannot lawfully be excluded, or any other liability that cannot be limited by law.

8.2 We are responsible for foreseeable loss caused by our failure to use reasonable care and skill in operating the Website or by our material breach of these Terms. Loss is foreseeable if it was an obvious consequence or was contemplated when you used the Website.

8.3 Subject to Section 8.1, we are not responsible for loss caused by reliance on general promotional content without checking the applicable service information, a third-party site or service, your misuse, or an event outside our reasonable control.

8.4 The Website is provided for general information and personal use. We are not liable for business losses, including lost profit, revenue, opportunity, data or goodwill. This does not affect rights you have as a consumer.

9. Privacy and Cookies

Our Website Privacy Notice explains how we handle personal information collected through this Website. Our Website Cookie Policy explains cookies and similar technologies. App and service data are covered by the separate privacy information presented for the relevant service.

10. Changes

We may update these Terms for legal, security, technical or Website changes. The current version and effective date will be published here. Changes apply from publication and do not retrospectively alter a contract made under separate service terms.

11. Governing Law and Contact

These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction. If you are a consumer resident elsewhere, you retain any mandatory local protection and right to bring proceedings in your home courts.